Frequently asked questions
Will Prenuvo provide receipts or documentation?
Insurance
Yes. We provide itemized receipts that you may submit to your HSA/FSA administrator. The receipt will include cost details, date of payment and services. If you have not received a receipt after 10 business days of scheduling your appointment, please email ambassador@prenuvo.com, and we will ensure one is sent to you.
Prenuvo does not provide an NPI number or CPT code, medical diagnosis, or diagnostic codes. Reimbursement is not guaranteed. Please contact your FSA/HSA plan administrator in advance to confirm the terms of reimbursement.
Will the scan results be put into my insurer’s medical records?
Before Your Scan
We do not submit the report to any health or insurance system unless authorized by you.